Good Communication Skills Are The Key To Your Success
One thing that I have learned over the past few years is we as online entrepreneurs need to get comfortable communicating with our prospects if we are going to have any amount of success in this business.
Last week I shared 9 Must Do’s when Communicating With Your Prospect and the response I received made me want to share a few more tips on how to improve your communication skills.
Let me start off by saying effective communication starts and ends with good listening. My mom used to tell me that the good lord gave us two ears and one mouth for a reason, I have learned this to be so true.
So when you ask your prospect a question, shut up and listen!
Before I get to the 6 steps to great communication skills let me share this with you-> Always take notes when talking with your prospect, I don’t care if you are on the phone or in person this is the only way you will have all the information needed to follow through to the next steps.
6 Steps To Good Communication Skills
1. Greet Your Prospect
We all know the first thing we have to do when meeting with your prospect for the first time is to greet them Correct?
What this means is to get them to talk to you openly and freely. Do not move on until you know you have this down.
2. Qualify Your Prospect
The second step is to qualify your prospect, with this you will want to find out what they need, want or don’t want that pertains to your business.
You need to genuinely care about your prospect.
Now do they qualify?
Do they want what you have?
Do they want your help?
Do you want to help them?
This is your business so Yes you can decide if they are someone you are ready and willing to help.
3. Invite Your Prospect
This is simply asking for their presence, asking your prospect to do something.
The purpose of this step is to get your prospect to view your information on how this is going to give them what they need, want or don’t want.
Remember in the qualifying step they told you what they wanted now you need to show them how to get it.
Oh and use this if you get any objections, just guide them with the information they already gave you.
4. Close Your Prospect
Go directly to the close unless you are stopped with objections or questions.
Always ask your prospect when they are going to get to the inviting step (what ever they told you they were going to do above)
You invited them to do something Right?
Lets say it was to go and watch a 30 minute video, ok now you are going to ask them when they are going to have 30 minutes to get this done.
After they tell you what time this will be done, then go ahead right away and set up the next meeting with them.
Tell them you will go over everything at that point and make sure to tell them to write down any questions or concerns at this time as well.
5. Handling Questions And Answers From Your Prospects
Your prospect is dependent on you to help them get what they want, so work on getting your prospect beyond their objections.
This is something that is stopping them from getting what they need, want or don’t want.
Everyone has goals of some sort and they also have doubt. Get to the real objection and use what they already told you to help them get over it.
6. Follow Up With Your Prospect
The purpose of the follow up is to move your prospect towards what they stated they need, want or don’t want.
You want to move them towards following through and you must stick with them until they finally meet their goals.
All to often people get there prospects involved with something and then just leave them to figure everything on there own.
I am sick and tired of this kind of thing.
Take responsibility and help your prospect, this is what your intention was right?
SO JUST DO IT!
In reality, there is no magical skill that will guarantee your success; your marketing results will be determined by how good you are communicating with your prospect.
Having a positive attitude and becoming comfortable with yourself will go further towards converting your prospects to clients than all the hard-hitting sales techniques in the world.
So just be yourself and have fun, remember first impressions will either make or break you, so make your first impression a positive one.
As always, Thanks for visiting my blog.
Here’s To Success. Here’s To Happiness
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